What Is Call & Contact Center Expo 2021?
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The Call & Contact Center Expo 2021 is America’s premier customer relations industry event that introduces the most innovative and revolutionary strategies, technologies, and advancements in the call center scene.
Industry professionals should not miss this expo. The annual event has been a life-changer for countless call center companies. Those who get to attend can expect a boost in individual and team performance.
Major players in the industry will be present in the event and this could pave the way to a major career boost. After picking up the best practices in this event, BPO companies will have a more proficient and profitable business process moving forward.
So if you’re looking to improve your customer support, contact, and communication skills, this is the place to be.
In this article:
What Industry Does Call & Contact Center Expo 2021 Serve?
Call & Contact Center Expo 2021 serves professionals and leaders from the call and contact center industry.
When Is Call & Contact Center Expo 2021?
March 24 to 25, 2021
Call & Contact Center Expo 2021 Registration
Click this link to register for Call & Contact Center Expo 2021.
Where Is Call & Contact Center Expo 2021 Held In?
Las Vegas Convention Center, 3150 Paradise Rd, Las Vegas, NV 89109, United States
Where to Stay for Call & Contact Center Expo 2021?
- Residence Inn by Marriott Las Vegas
- Sahara Las Vegas
- Wynn Las Vegas
What Time Does Call & Contact Center Expo 2021 Open?
Gates open on Tuesday, March 24, 10:00 am – 5:00 pm and ends Thursday, March 25, 5:00 pm.
Who Attends Call & Contact Center Expo 2021?
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The Call & Contact Center Expo 2021 is attended by professionals from the call and contact center industry.
Why You Should Attend Call & Contact Center Expo 2021
If you work in this industry, you gain the opportunity to pick up new skills you can apply to your job. Moreover, countless firms will be present at the event which could translate to possibly bigger career opportunities.
How Many People Are Expected to Attend Call & Contact Center Expo 2021?
Approximately 6,000 people
How Many Exhibitors?
Approximately 22 exhibitors
Call & Contact Center Expo 2021 Exhibitor List
Click this link to see the list of exhibitors in the Call & Contact Center Expo 2021.
How to Become an Exhibitor in Call & Contact Center Expo 2021?
Click this link if you’re interested to become an exhibitor in the Call & Contact Center Expo 2021.
Who Is Speaking at Call & Contact Center Expo 2021?
2021 Speakers Include:
- Fred Stacey, General Manager, Cloud Call Center Search
- Sandro Monetti, Journalist, Author, and Broadcaster, CNN
- Matthew Lieberman, CMO, PwC
- Noelle LaCharite, Founder and CEO, AI Leadership Institute
- Tim Degner, Lead Design Strategist, Nike
- Oliver Yonchev, Managing Director, Social Chain
- Darryl Praill, CMO, VanillaSoft
- Jamie Mendez, VP, Global Partner Program, HCL Software Division
- Matt Heinz, President, Heinz Marketing
- James Gardner, Senior Director, Customer Intelligence, The Wall Street Journal | Barron’s Group
- Yogesh Shah, Director of Sales, iResearch Services
- Lisa Kane, Group Director, Strategy, Los Angeles, Siegel+Gale
- Ardath Albee, CEO & B2B Marketing Strategist, Marketing Interactions
- Paul Bellantone, CAE, President and CEO, Promotional Products Association International
- Masha Finkelstein, MarTech Evangelist, Google
- Julie Ask, VP, Principal Analyst, Forrester
- Dhillan Bhardwaj, Ratchet Clothing
- Nathan Leung, Coinstate
- Rupert Maconick, Executive Producer, Saville Productions
- Roy Taylor, CEO of Ryff Inc & Director for the Board of BAFTA, BAFTA
For the complete list of Call & Contact Center Expo 2021 speakers, please click here.
Who Sponsors Call & Contact Center Expo 2021?
An excerpt of a message from our CEO @ericsyuan to Zoom employees. pic.twitter.com/qHJYjxjAMH
— Zoom (@zoom_us) May 30, 2020
- Zoom
- Twilio
- Observe AI
- Ethos IQ
- Cirrus
- Fonolo
Click this link for the full list of sponsors.
How to Become a Sponsor in Call & Contact Center Expo 2021?
Click this link to learn how to become a sponsor.
Who Owns Call & Contact Center Expo 2021?
Prysm Group Inc.
How Big Is Call & Contact Center Expo 2021?
1,940,631 square ft.
Call & Contact Center Expo 2021 Floorplan
Click this link to see the event map.
Watch Videos From Call & Contact Center Expo
Here are some takeaways from last year’s event.
While here are some of the most helpful lessons from the Call & Contact Center Expo held in London in 2019.
See Photos From Call & Contact Center Expo
Speaker at 2018’s expo
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Exhibitor at 2018’s expo
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Conversations About Call & Contact Center Expo
Initially scheduled in October 2020, the event has now been moved to March 2021.
Due to the impact of COVID-19 restrictions, the Call & Contact Center Expo US has been successfully rescheduled for March 24th & 25th, 2021 at the Las Vegas Convention Center.
We look forward to seeing you in March!
— Call & Contact Center Expo – U.S. (@CallContactUS) May 26, 2020
Here are some tips on how you can prevent this from happening.
After one negative experience, 51% of customers will never do business with that company again. https://t.co/4QyWge15DM
— Call & Contact Center Expo – U.S. (@CallContactUS) March 9, 2020
Questions Related to Call & Contact Center Expo
Here’s why the Philippines is the best place to outsource call center operations.
Documents Related to Call & Contact Center Expo
New to the industry? This guide on how to assist callers might help you out.
Call Center Script by tashe on Scribd
Call & Contact Center Expo 2021 Schedule
See the full schedule of the conference here.
Where Else to Stay for Call & Contact Center Expo 2021?
See the hotel map here.
For more information about Call & Contact Center Expo 2021 or any other convention-related needs, call Conventions.com at 702-555-1212 or chat with us live now. Look to the Bottom Right of this page now to start chat.
Event Vendors
Printing & Tradebooths: Graphicsmart.com
Temporary Help: LasVegasStaffing.com
Models: GothamModels.com
AV: Las Vegas Audio Visual LasVegasAudioVisual.com
Transportation and Storage: NevadaLogistics.com
Hotels, Transport: ConventionAgent.com
Entertainment: LasVegasShowsTonight.com
Concierge: VegasBaby.com
Direct Contact Info
Website: https://www.callandcontactcenterexpo.us/
Email: [email protected]
Phone number: 914-639-6564
